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Privacy Policy

A legal disclaimer

Purpose of this Policy
This Privacy Policy explains how HIRA Pvt Ltd (“HIRA”, “we”, “our”, “us”) collects, uses, shares, and protects your information.
By using HIRA, you agree to these practices.
If you do not agree, please do not use our platform.
 
Who We Are
HIRA Pvt Ltd – United Kingdom (primary data controller)
Global operations may be supported by affiliated or contracted entities, including India.
We may introduce additional regional entities as we expand; updates will be reflected here.

Privacy Policy - the basics 

Information We Collect
We collect information in the following categories:
A. Information You Provide

  • Name
     

  • Username / Profile info
     

  • Email / Phone
     

  • Profile photo, bio, content
     

  • Country and language
     

  • Age confirmation
     

  • Payment & withdrawal details (for creators)
     

  • Support communications
     

B. Automatically Collected Data

  • IP address, device ID, OS & device model
     

  • App activity & usage logs
     

  • Clicks, views, session duration
     

  • Cookies & tracking technologies
     

  • Crash logs & performance data
     

C. Content Data

  • Videos, photos, captions
     

  • Comments, likes, votes
     

  • Messages and interactions (for safety moderation)
     

D. Payment / Earnings Info (eligible creators)

  • Wallet details
     

  • Bank details / payment credentials
     

  • Transaction records
     

E. Cookies & Tracking
We use cookies for:

  • Security
     

  • Personalization
     

  • Analytics
     

  • Engagement insights
     

You may disable cookies; some features may not work.
 
Sensitive Data
We do NOT collect biometric, health, body-motion, VR, or sensory data at this time.
Future immersive features (AR/VR shows, physical competitions) may require additional consent before activation.

 

How We Use Your Information
We use data to:

  • Provide and improve the platform
     

  • Personalize feeds and recommendations
     

  • Enable voting and engagement features
     

  • Manage creator monetization & payouts
     

  • Communicate updates, support, notices
     

  • Protect platform safety and enforce rules
     

  • Analyze trends and performance
     

We do not sell personal data.
 
Legal Basis for Processing
We process data based on:

  • User consent
     

  • Contractual necessity (you using HIRA)
     

  • Legitimate interest (operate platform safely)
     

  • Compliance with law
     

 
Sharing of Data
We may share data with:

  • Authorized service providers (hosting, payment, analytics, support)
     

  • Moderation & safety partners
     

  • Legal authorities if required by law
     

We do not sell personal information to third parties.
Creators may be displayed publicly; viewer data is private unless consented.
 
International Transfers
Data may be stored or processed in the UK, India, or other secure locations.
We ensure appropriate safeguards (GDPR-standard).
 
Data Retention
We retain data:

  • As long as you have an account
     

  • For legal or security obligations
     

  • For safety/audit logs for a reasonable period after deletion
     

You may request account deletion anytime.
 
User Choices & Rights
Depending on your region (including GDPR jurisdictions), you have rights to:

  • Access your data
     

  • Correct your data
     

  • Request deletion
     

  • Withdraw consent
     

  • Request data export
     

  • Object to certain processing
     

Requests: privacy@thehira.com
 
Safety & Moderation
To protect users and the community, we may:

  • Review reported content
     

  • Scan public content for rule violations
     

  • Restrict harmful behaviors
     

  • Suspend abusive accounts
     

Private messages may be scanned for trust, safety, fraud, or abuse flags.
 
Under-Age Users
Minimum age: 13
Users under required age for financial features cannot earn payouts.
Parental supervision recommended.
 
Payments & Financial Accounts
For creators, we process data needed for:

  • Account verification
     

  • Earnings calculation
     

  • Withdrawal and compliance checks
     

We may request legal identity documents for payouts.
 
Security
We implement measures to protect data, including:

  • Encryption where applicable
     

  • Access controls
     

  • Secure data environments
     

  • Periodic security reviews
     

No system is 100% secure; users must also maintain account security.

 

Changes to Policy
We may update this policy as we scale and introduce new features.
Continued use = acceptance of updated policy.

Contact Us

Legal & Data Protection: legal@thehira
Privacy Requests: privacy@thehira.com
Support: support@thehira.com

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